Revert an incident (Delete an incident)
If an incident has already been synced to the student information system, but you need to remove it, you can revert the incident in the Reviewer area. This article walks you through the process of reverting the incident.
The revert function deletes an incident in PowerSchool and marks it as "denied" in simpldiscipline. Use the revert function only when you want to permanently delete an incident. If you only need to make changes, use the edit function instead.
Reverting the incident
After an incident has been synced to the student information system, you can click the Revert incident button in the Reviewer area.
A warning dialog will appear asking for you to confirm your selection.
Once you confirm the warning dialog, the incident will be deleted from the student information system.
Once the incident has been reverted, it will be retained in simpldiscipline for historical record.
To ensure data stays in sync between simpldiscipline and the SIS, all incident deletions should be completed in simpldiscipline.
Deleting an incident directly in the SIS can cause a sync mismatch. When simpldiscipline attempts to take action on that same incident, it will not be able to locate the record in the SIS, which may result in an error state.
Best Practice:
•Always delete incidents from within simpldiscipline.
•This ensures the incident is properly removed from both systems.
If an Incident Was Deleted in the SIS First:
•The incident will remain visible in simpldiscipline until the nightly comparison sync runs.
•During this sync, simpldiscipline will detect that the record no longer exists in the SIS.
•The system will then automatically update the incident status to Denied in simpldiscipline to resolve the mismatch.
Following this process helps maintain accurate records and prevents sync issues between systems.
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